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VA Puget Sound HCS facility in Tacoma scheduled 31,403 medical appointments in January 2020

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The VA Puget Sound Health Care System, subsidiary 663A4 in Tacoma, Washington scheduled 31,403 pending appointments during the period ending February 1, according to data collected from the U.S. Department of Veteran’s Affairs.

Of the total number of appointments, 26,618 had a wait time of 30 days or less (84.8%) and 4,785 appointments (15.2%) were scheduled more than 30 days out.

A study published in the Journal of the American Medical Association (JAMA) in January 2019 reported that wait times for new appointments at VA health care facilities were similar to or better than wait times at private-sector providers between 2014 and 2017.

The Government Accountability Office (GAO), however, released a report in July 2019 that cautioned that the VA's data-tracking system only captures part of the appointment process and fails to account for the time that it takes the VA to enroll veterans in its health benefits program.

The VA explains on its website that when veterans apply for benefits, they are assigned to one of eight priority groups, with those who need immediate care due to service-related disabilities placed in higher priority groups. Veterans who do not have service-connected disabilities and who earn a higher income are placed in the lower priority groups.

VA Puget Sound Health Care System Appointments Scheduled in January
Facility CodeLocationTotal Appointments ScheduledAppointments Scheduled 30 Days or LessAppointments Scheduled More than 30 Days
663Seattle39,23034,0965,134
663A4Tacoma31,40326,6184,785
663GCMount Vernon3,1812,740441
663GABellevue3,0652,316749
663GBSilverdale2,6822,094588
663GDChehalis2,2191,956263
663GENorth Olympic Peninsula810681129
663HKPuget Sound26123823
Source: U.S. Veteran's Administration

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